aventurine Privacy policies:
Last updated date: October 18, 2022
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how aventurine software private limited and its affiliates (collectively "aventurine") collect and process your personal information through aventurine websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together "aventurine Services"). By using aventurine services, you are consenting to the practices described in this Privacy Notice.
- What personal information about customers does aventurine collect?
- For what purposes does aventurine use your personal information?
- What about cookies and other identifiers?
- Does aventurine share your personal information?
- How secure is information about me?
- What about advertising?
- What information can I access?
- What choices do I have?
- Are children allowed to use aventurine services?
- Conditions of use, notices, and revisions
What personal information about customers does aventurine collect?
We collect your personal information to provide and continually improve our products and services. Here are the types of personal information we collect: Information You Give Us: We receive and store any information you provide in relation to Aventurine Services. Examples of information we collect:
You provide information to us when you:
- search or shop for products or services in our stores;
- add or remove an item from your cart, or place an order through or use aventurine services;
- download, stream, view, or use content on a device or through a service or application on a device;
- provide information in your account (and you might have more than one if you have used more than one email address or mobile number when become a subscriber or member or partner with us) or Your Profile ;
- configure your settings on, provide data access permissions for, or interact with an aventurine product or service;
- provide information in your seller services account, buyer services account, or any other account we make available that allows you to be a participating partner, develop, sell or offer content, vouchers to aventurine subscribers or customers or partners;
- offer your content on or through aventurine Services;
As a result of those actions, you might supply us with such information as:
- identifying information such as your name, address, and phone numbers;
- payment information;
- your age;
- your location information;
- your IP address;
- primary or alternate contact details like phone, email and addresses listed in your profile;
- content of reviews and emails to us;
- personal description and photograph in your profile;
- information and documents regarding identity, GSTIN, Permanent Account Number or equivalent documents in India and similar or equivalent documents in other countries;
- corporate and financial information;
- payment information; and
- device log files and configurations.
You can choose not to provide certain information, but then you might not be able to take advantage of many of our aventurine services.
Automatic Information: We automatically collect and store certain types of information about your use of aventurine services, including information about your interaction with content and services available through aventurine services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses aventurine services and other content served by or on behalf of aventurine on other websites.
Examples of the information we collect and analyze include:
- the internet protocol (IP) address used to connect your device to the internet;
- login, email address, and MPIN;
- the location of your device or computer;
- device metrics such as when a device is in use, application usage, content use, connectivity data,
- aventurine services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
- version and time zone settings;
- purchase and subscription history,
- phone numbers used to call our customer service number; and
- We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
For what purposes does aventurine use your personal information?
- We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers.
- of subscriptions and services. We use your personal information to take and handle orders, deliver services, process payments, and communicate with you about orders, services, and promotional offers.
- Provide, troubleshoot, and improve aventurine Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of the aventurine services.
- Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with aventurine services.
- Provide image and camera services. When you use our image and camera services, we use your images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
- Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect user information for identity verification and other purposes.
- Communicate with you. We use your personal information to communicate with you in relation to aventurine services via different channels (e.g., by phone, email, SMS, chat).
- Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
- Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse to protect the security of our customers and others.
What About Cookies and Other Identifiers?
To enable our systems to recognize your browser or device and to provide and improve Aventurine Services, we use cookies and other identifiers.
Does aventurine share your personal information?
- Information about our customers is an important part of our business, and we are not in the business of selling our customer’s personal information to others. We share customer’s personal information only as described below and with subsidiaries of aventurine software private limited it controls that either is subject to this privacy notice or follow practices at least as protective as those described in this privacy notice.
- Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services such as user support and publishing content to partner content, sending postal mail, email, sms and notifications, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes.
- Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that aventurine tech private limited or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
- Protection of aventurine and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of aventurine, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
- Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
- We design our systems with your security and privacy in mind.
- We work to protect the security of your personal information during transmission by using encryption protocols and software.
- We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
- We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
- Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
- is important for you to protect yourself against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password/MPIN for your aventurine account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.
What About Advertising?
Third-Party Advertisers and Links to Other Websites: aventurine services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant aventurine ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers.
What Information Can I Access?
You can access your information, including your name, address, payment options, profile information, subscriptions, settings, and history in the "My Account" section of the website. Examples of information you can access through aventurine services include
- status of recent orders (including subscriptions, membership, activations, refunds);
- your complete order history;
- personally identifiable information (including name, email, password, and address book);
- email and SMS notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
- recommendations and the products you recently viewed that are the basis for recommendations (including recommendations for you and improve your recommendations);
- your content, devices, services, and related settings, and communications and personalized advertising preferences.
- your profile (including your product reviews, recommendations, reminders and personal profile);
What Choices Do I Have?
If you have any questions as to how we collect and use your personal information, please contact our Customer Service. Many of our aventurine services also include settings that provide you with options as to how your information is being used. As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the aventurine services. You can add or update certain information on pages such as those referenced in What Information Can I Access? The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of Aventurine Services, we recommend that you leave them turned on. Most non-aventurine devices also provide users with the ability to change device permissions (e.g., disable/access location services, and contacts). For most devices, these controls are in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer. In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, please contact Customer Service. Depending on your data choices, certain services may be limited or unavailable.
Are Children Allowed to Use aventurine Services?
aventurine does not sell products for purchase by children. We offer services that may be of interest to children but only after obtaining prior consent from concerned adults. If you are under 18, you may use aventurine services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to use aventurine services, your use and any dispute over privacy are subject to this Notice, including limitations on damages, resolution of disputes, and application of the laws of India, with exclusive jurisdiction to courts of Chennai only. If you have any concerns about privacy at aventurine, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change as well. You should check our websites frequently to see the recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.